If I were to ask you what your company/unit/team strategy is, could you answer in a single sentence?
Is that even possible? And even if it is, why would you want to? (Other that to respond to some smart-aleck strategy facilitator, of course.)
I know it’s possible, and there are several worthy reasons for stating strategy in a sentence. First, because every time I ask someone what their strategy is, I rarely get a crisp, clear answer. I usually get a medley of purpose, vision, and mission-like responses. Many times I just get blank stares, shoulder shrugs, and head scratches. Sometimes I’ll get a response akin to either “we have a detailed strategic plan” or “we don’t really have a strategy.”
Second, because a single sentence has real power.
Journalist and pioneering congresswoman Clare Booth Luce once told the story of a conversation she had in 1962 with her old friend John F. Kennedy. According to her story, she told him, that “a great man is one sentence.”
In other words, a great leader can be so well summed up in a single sentence that you don’t have to hear his name to know who’s being talked about. For example, “He preserved the union and freed the slaves.” If you’re an American, you don’t need to be told “Abraham Lincoln.”
Luce challenged JFK to think about his sentence, urging him to know the great themes and demands of his time and focus on them, to have absolute clarity on them.
Luce’s concept is a legacy sentence, a future-back statement, but I believe the same logic can apply to crafting go-forward strategy. That is, to steal Clare Booth Luce’s words, a great strategy is a sentence.
Let’s give it a go.
To begin, you must have a firm grasp of what we mean by strategy. The best definition of strategy on the planet, IMHO, is the one taught to me personally by rockstar strategist Roger Martin, long before his book Playing to Win (co-authored with former Procter & Gamble chief A.G. Lafley) hit the bestseller list.
“Strategy is an integrated cascade of choices that uniquely positions a player in its market to create sustainable advantage and superior value relative to the competition.”
The integrate cascade of choices takes the form of questions, and number five:
- What is our winning aspiration?
- Where will we play?
- How will we win?
- What capabilities do we need?
- What management systems must we have?
To state your strategy in a sentence, though, you really just need the first three parts: winning aspiration, where to play, and how to win. This simple madlib-type plug-n-play is basically a tailored, more specific version of this construct:
“We want to [what to win] in [where to play] by [how to win].”
Your winning aspiration needs to spell out a clear win. It needs to be future-oriented, ambitious, and specific (thus measurable), contain a competitive element, and avoid a play-to-play goal. Your where-to-play needs some element of segmentation. Your how-to-win needs to capture your unique and defensible value proposition, which briefly outlines why you’re a better choice over rivals.
Here are some quick examples:
- We want to lead the U.S. luxury performance sedan segment by offering higher quality and superior design for one-third less.
- We want to have a top-ranked 5-star property in every market that will support a luxury hotel by providing a home-away-from-home, office-away-from-office experience.
- We want to capture the short-haul air travel market with high-frequency flights and efficient service to secondary airports at a price that rivals driving.
You probably don’t have to struggle too hard to arrive at Lexus for the first, Four Seasons Hotels for the second, and Southwest Airlines for the third.
(Note: By substituting “I” for “We” you can craft your own personal/professional strategic sentence.)
Try it. State your strategy in a sentence. Done right, it prompts the questions of capabilities and systems you’ll need to produce the win you aspire to in the space you’ve chosen. It begs strategy’s magic question: what must be true for this strategy to a good one?
Share your sentence with those in your charge. Watch the fog lift. Watch people sign up for the win.
Then when some smart-aleck strategy facilitator asks you what your strategy is, you can look him squarely in the eyes and lay him flat in a single breath.
Now that is a win.